The
true horror and culture shock kicks in at the checkouts. Queues in supermarkets
here are nearly always long and there are never enough checkouts open. You try
to choose your queue wisely, but you invariably always end up in the slowest
lane. Last week you thought you had made
a good choice of queues, but the two guys in front of you actually divided
their shopping pile into four and paid four times, prolonging your agony.
After 10
years sufferance, you have learned that there is no time to be British, i.e. polite
and patient at the checkout, or indeed, in any queue, in Germany. You either
push in or get pushed out. Don’t hesitate and whatever you do, don’t leave a
gap between you and the person in front; there will always be someone who tries
to sneak in.
And that’s
when it happens. The loudspeaker rings and informs you that a new check out is
opening. Again, there is no time to ask
the person in front of you kindly if they would like to go first. No, this is
your one chance to jump the queue and beat everyone else. You ram your shopping
trolley into the new lane as quickly as possible with complete disregard to any
previously existing lines.
As you load
all your items onto the conveyor belt, you get more and more nervous as you
near your turn at the till. You know you will need to execute every move
perfectly over the next few minutes in order to avoid a long line of angry
Germans (and even grumpier cashier). Bagging areas in Germany are tiny and the
speed at which the ladies at the till work is astonishing. Your items are
whisked through the scanner and you desperately try to pack all your items in keeping
with the cashier’s pace, before you are basically pushed out of the supermarket
by the next customer in line.
After years
of training, you and your husband have perfected the technique. You no longer fumble
for your EC Karte (bank card) in a sweaty panic while trying to finish the
packing and balancing the remaining items in your hands. You always pay by bank
card these days, as you also know that if you pay by cash you will inevitably be
given change – change that is usually slammed down onto a plastic area near the
till, complicating the process further, as you then have to pick up all the
coins individually and put them back in your purse.
The
cashier, who hasn’t once looked up, asks you “War alles in Ordnung mit dem
Einkauf?” (was everything ok with your shopping experience), but you can tell
she has no interest in hearing your answer and you often wonder whether she
would even notice if you said no.
And so it is all over for another week. The
weekend can finally begin.
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