Thursday 18 October 2012

Food frenzies 2 - queuing


The true horror and culture shock kicks in at the checkouts. Queues in supermarkets here are nearly always long and there are never enough checkouts open. You try to choose your queue wisely, but you invariably always end up in the slowest lane. Last week  you thought you had made a good choice of queues, but the two guys in front of you actually divided their shopping pile into four and paid four times, prolonging your agony.

After 10 years sufferance, you have learned that there is no time to be British, i.e. polite and patient at the checkout, or indeed, in any queue, in Germany. You either push in or get pushed out. Don’t hesitate and whatever you do, don’t leave a gap between you and the person in front; there will always be someone who tries to sneak in.  

And that’s when it happens. The loudspeaker rings and informs you that a new check out is opening.  Again, there is no time to ask the person in front of you kindly if they would like to go first. No, this is your one chance to jump the queue and beat everyone else. You ram your shopping trolley into the new lane as quickly as possible with complete disregard to any previously existing lines. 

As you load all your items onto the conveyor belt, you get more and more nervous as you near your turn at the till. You know you will need to execute every move perfectly over the next few minutes in order to avoid a long line of angry Germans (and even grumpier cashier). Bagging areas in Germany are tiny and the speed at which the ladies at the till work is astonishing. Your items are whisked through the scanner and you desperately try to pack all your items in keeping with the cashier’s pace, before you are basically pushed out of the supermarket by the next customer in line.

After years of training, you and your husband have perfected the technique. You no longer fumble for your EC Karte (bank card) in a sweaty panic while trying to finish the packing and balancing the remaining items in your hands. You always pay by bank card these days, as you also know that if you pay by cash you will inevitably be given change – change that is usually slammed down onto a plastic area near the till, complicating the process further, as you then have to pick up all the coins individually and put them back in your purse.

The cashier, who hasn’t once looked up, asks you “War alles in Ordnung mit dem Einkauf?” (was everything ok with your shopping experience), but you can tell she has no interest in hearing your answer and you often wonder whether she would even notice if you said no. 

And so it is all over for another week. The weekend can finally begin. 

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